VMware Telco Cloud Service Assurance: Install, Configure, Manage [V2.0] - On Demand

This course, equivalent to 3 days of training, provides the knowledge, skills, and tools to achieve competency in installing, configuring, and managing the VMware Telco Cloud Service Assurance environment. In this course, you are introduced to the installation methods of VMware Telco Cloud Service Assurance™ across various supported platforms and troubleshooting tools that help you install, manage, and troubleshoot your VMware Telco Cloud Service Assurance environment. In addition, you are presented with various types of configuration options, which you will identify, analyze, and navigate through as you explore the UI and configurable options of the product. This course contains lab simulation activities to guide you through interactive scenarios to reinforce the skills covered in this course.

This course is also available in an Instructor-Led Training (ILT) format. 

Audience

• Experienced system administrators and network administrators
• Customers, cloud architects, systems engineers, data center administrators
• Network administrators with experience in managed services or managing a Telco Cloud environment

Prerequisites

Before taking this course, you must complete the following course:

• VMware Telco Cloud Service Operations (TCOps) Fundamentals 2020
• VMware Telco Cloud Operations v1.1

You should also have understanding or knowledge of these technologies:

• Good understanding of TCP/IP services and protocols
• Substantial knowledge of TCP/IP networking
• Substantial knowledge of containers and VMware Tanzu Kubernetes Grid
• Experience with working at the Linux command line

Objectives

By the end of the course, you should be able to meet the following objectives:

• Deploy VMware Telco Cloud Service Assurance
• Manage VMware Telco Cloud Service Assurance to satisfy Telco cloud provider needs
• Discuss configurable options for VMware Telco Cloud Service Assurance
• Identify and configure different data sources which are used with VMware Telco Cloud Service Assurance
• Configure different collectors in VMware Telco Cloud Service Assurance
• Identify the Root Cause Analysis options with VMware Telco Cloud Service Assurance
• Discuss data collection in VMware Telco Cloud Service Assurance
• Explain root cause analysis in VMware Telco Cloud Service Assurance
• Navigate through the logs for troubleshooting

Product Alignment

• VMware Telco Cloud Service Assurance™ v2.0

Course Outline

1 Course Introduction

• Introduction and course logistics
• Course objectives

2 Introduction to VMware Telco Cloud Service Assurance

• Describe the features of VMware Telco Cloud Service Assurance
• List the capabilities of VMware Telco Cloud Service Assurance
• Discuss the use cases of VMware Telco Cloud Service Assurance
• Describe the role played by VMware Telco Cloud Service Assurance components in delivering service assurance
• List the architecture components of VMware Telco Cloud Service Assurance

3 Deploying VMware Telco Cloud Service Assurance

• Explain different deployment options of VMware Telco Cloud Service Assurance
• Identify different deployment methods of VMware Telco Cloud Service Assurance
• Discuss different phases in deploying VMware Telco Cloud Service Assurance
• Identify different footprints available for HA based and non-HA based installation of VMware Telco Cloud Service Assurance
• Describe the Smarts components of VMware Telco Cloud Service Assurance
• Deploy VMware Telco Cloud Service Assurance

4 User Access Control

• Describe the features Role-based Access Control (RBAC)
• Outline the role of Keycloak in implementing RBAC in VMware Telco Cloud Service Assurance
• Configure user federation in Keycloak
• Use the VMware Telco Cloud Service Assurance UI to manage RBAC
• Create policies in VMware Telco Cloud Service Assurance that align with job roles

5 Services and User Interface Configurations

• Describe the core services on a TCSA cluster
• Discuss the Global Manager or Service Assurance Manager (SAM), IP Domain Manager, Server Manager (ESM)
• Discuss VMware Telco Cloud Service Assurance UI Overview
• Discuss 5G integration options in VMware Telco Cloud Service Assurance
• Explain Working with Notifications
• Explain Viewing and configuring Topologies
• Describe Topology Explorer
• Explain Collecting Troubleshooting Information
• Discuss Custom models
• Describe how compute resources are provided to VMware Telco Cloud Service Assurance
• Describe how storage is provided to VMware Telco Cloud Service Assurance
• Configure and manage VMware Telco Cloud Service Assurance
• Discuss configurable options for VMware Telco Cloud Service Assurance

6 Day 1 and Day 2 Operations

• Identify different data sources to be used with VMware Telco Cloud Service Assurance
• Configure different collectors with VMware Telco Cloud Service Assurance
• Describe Alarms and Thresholds
• Demonstrate how to configure alarms with VMware Telco Cloud Service Assurance
• Explain how to setup thresholds and timelines in VMware Telco Cloud Service Assurance

7 Logs and Troubleshooting

• Identify the installation logs of VMware Telco Cloud Service Assurance
• Discuss VMware Telco Cloud Service Assurance installations logs
• List Smarts installation logs
• List the Kubernetes CLI commands that are used for troubleshooting
• Identify the approach for troubleshooting containerized services
• Discuss monitoring services