VMware Horizon 8: Virtual Desktop Troubleshooting

This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. Students will engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators. 

Product Alignment

• VMware Horizon 8 V2006

Objectives

By the end of the course, you should be able to meet the following objectives:

• Implement a structured approach to troubleshooting
• Resolve common issues that occur in a Horizon environment
• Troubleshooting issues with linked and instant clones
• Optimize protocols for best end-user experience

Intended Audience

Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions.

Prerequisites

• Experience with virtualized desktop implementation
• Familiarity with VMware Horizon
• VMware Horizon 8 Skills for Virtual Desktop Management

Course Outline

1 Course Introduction

• Introductions and course logistics
• Course objectives

2 Overview of Virtualization Desktop Troubleshooting

• Structured approach to troubleshoot configuration and operational problems
• Applying troubleshooting methods
• Documenting the steps to resolving the problem

3 Command-Line Tools and Backup Options

• Command-line tools
• Backing-up and restoring VMware Horizon databases

4 Troubleshooting Horizon Linked Clone Desktops

• Horizon linked clone desktops

5 Troubleshooting Instant Clones

• Troubleshooting instant clones

6 Windows Client

• Windows client

7 Ports and Protocols

• Key ports and protocols
• Optimize Blast
• Black Screen
• Applying GPO’s