Microsoft Dynamics 365 Field Service

Code: MB-240T00-A

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.


Audience Profile

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.


Course Modules

  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources in Dynamics 365 Field Service
  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Work order management in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Manage scheduling options in Dynamics 365 for Field Service
  • Customize the schedule board in Dynamics 365 Field Service
  • Deploying Resource Scheduling Optimization
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice
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Price (ex. VAT)

€ 2.134,00 per person

Duration

4 days

Schedule

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Delivery methods

  • Classroom
  • On-site (at your location)
  • Virtual (instructor online)

Inquire

We will contact you to discuss your requirements