Overview

Are you planning to deploy a unified endpoint management solutions that includes a diverse and complex inventory of mobile, desktop, and frontline devices but are unsure where to start? This course describes the basic concepts necessary to plan and deploy a unified endpoint management solution, how to manage and secure all endpoints, and troubleshoot to solve common problems.

Audience

Administrators, Deployment Managers

Prerequisites

Objective

Describe strategies and planning activities to help deploy IBM MaaS360 including different device enrollment methods and choices to onboard users and devices.

Describe device inventory management tips to assist with maintaining, and managing the full inventory of devices on a day-to-day basis.

Explain troubleshooting techniques to help solve common problems that might happen.

Learn how to navigate the MaaS360 Portal to enroll devices, manage them, view dashboard reports, and find help content.

Course Outline

Architecture and PlanningDevice ManagementTroubleshooting