Overview

IBM Sterling Order Management Technical Bootcamp is a 7-hour course, which provides in-depth details related to XAPI Framework, Service Definition Framework, Process and Participant Modelling, Agent Framework, Custom Code Configuration, and Monitoring Rule Configuration in IBM Sterling OMS.

Audience

Prerequisites

Objective

After completing the Technical modules in the course, you should be able to have a good understanding of the following functionalities in IBM Sterling OMS:

• Creating an order
• Managing orders
• Using REST APIs
• Creating a service
• Managing services
• Creating custom status
• Creating an action
• Configuring event handler
• Implementing user exit
• Implementing a custom pipeline
• Configuring agent scenarios
• Implementing custom agent
• Configuring an integration server
• Exception handling
• Order monitoring

Course Outline