Overview

This course shows you how to solve business problems using an integrated suite of products. The products integrated in this course include Netcool/OMNIbus, Netcool/Impact, IBM Operations Analytics Log Analysis, IBM Tivoli Network Manager, and Netcool Configuration Manager.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. /terms

Audience

Any one who needs to know how to use Netcool Operations Insight

Prerequisites

Before taking this course, you should have the following skills:

• Basic knowledge of UNIX would be helpful, but not necessary

Objective

After you complete this course, you can perform the following tasks:

• Add customer-specific data to event records to manage infrastructure issues from a business perspective
• Analyze unstructured data in various log formats to increase operational agility
• Search real-time and historical events to improve operational efficiency
• Use related events analysis to identify event groupings
• Use event seasonality analysis to discover events that occur in a non-random pattern over time
• Use Network Manager to discover a simulated network, and reduce mean time to repair with root cause analysis
• Use Netcool Configuration Manager to detect and recover from network issues due to unauthorized configuration changes

Course Outline

Netcool Operations Insight overview

• Starting the environment

Netcool/OMNIbus and Netcool/Impact

• Extending the event record
• Populating the event record with customer-specific data
• Creating dashboards

IBM Operations Analytics Log Analysis

• Analyzing WebSphere Application Server log files
• Analyzing DB2 log files
• Analyzing web server access log files

Event search

• Analyzing event data with Log Analysis
• Using launch-in-context tools from Netcool Web GUI 

Related events

• Verifying configuration objects
• Working with related events
• Viewing grouped events

Seasonal events

• Verifying configuration objects
• Working with seasonal events
• Creating a seasonal event rule

Network Manager

• Starting the network simulator
• Discovering devices with Network Manager
• Configuring polling
• Topology visualization
• Automated root cause
• Network Manager tools
• Network Manager reports

Netcool Configuration Manager

• Working with Configuration Manager
• Working with Compliance Manager
• Modifying a router configuration
• Detecting out of band changes

Network Health Dashboard

• Overview of the dashboard